Privacy Notice

Read more to understand how we protect your privacy

Mercer Superannuation Australia Limited (MSAL) is a wholly owned subsidiary of Mercer (Australia) Pty Ltd (Mercer). MSAL is the trustee of your Plan. Kogan Superannuation Pty Ltd (Kogan) is as authorised representative for MSAL. 

This privacy notice relates to how the Fund and each of its related bodies as well as MSAL and its related bodies corporate (collectively referred to in this section only as “we”, “us” or “our”) collect, use and disclose your personal information.

We collect, use and disclose personal information about you in order to manage your super benefits and give you information about your super. We may also use it to supply you with information about the other products and services offered by us and related companies. Call our Helpline on 1800 517 212 if you do not want to receive marketing material.

You can read the privacy policies of both Mercer and Kogan online at kogansuper.com.au or at www.mercer.com.au/privacy.html or you can obtain a copy of this policy by calling our Customer Care Team.

We may not be able to manage your super if you do not provide the personal information we request.

We may sometimes collect information about you from third parties such as your employer, a previous super fund, your financial adviser, our related entities and publicly available sources.

We may disclose your information to various organisations to manage your super, including your employer; the Fund’s administrator; our professional advisors; insurers; our related companies which provide services or products relevant to your super; any relevant government authority that requires your personal information to be disclosed; and our other service providers that help manage your super.

To manage your super, your personal information will be disclosed to service providers in another country, most likely at our administrator’s processing centre in India. Our Privacy Policies list all other relevant offshore locations.

Our Privacy Policies include more details about how we deal with your personal information and who you can talk to if you wish to access and/or correct information we hold about you. The policy also includes details about how you may lodge a complaint, about the way we have dealt with your information and how that complaint will be handled.

If you have a complaint about a breach of your privacy, please contact us on 1800 517 212 from 8am to 6pm AEST Monday to Friday or write to: